In today’s scenario the most important thing to a buyer/consumer is to have service at his reach and what’s a better option than booking with your comfort and in the budget. The apps like Urban Clap, Zimber, Timesaverz, Helper, macticservice, helpbit, mrusta, and mplus.ae are the most successful example of them all.
Online transactions have made service providing sector a bit easier and faster. Services like plumbing, electrical repair, home cleaning, packing & moving, and maintenance are now just a few clicks away. These on-demand home services apps allow you to bring in a trusted professional to clean or repair your home or laundry your clothes.
What does this on-demand service providing apps make a different than each other? Well as everyone thinks differently so there will be some changes here and there particularly in UI but the main motive of all applications is to provide services without any fail. Developing such an application is a huge task to complete as you have to create total four applications for Android and iOS platform.
Development of Such application divided into basic three major sections:
User/Customer app for work requirement & other customer-centric features.
App for Service Providers (Partner App).
Backend, Admin Control Panel & Tracking Console for Company.
What “must have” features such an app should provide?
User Registration/Login
Forget password / Retrieve password.
User Account Management.
Edit profile with more than one address detail.
Change password
To explain in more details, as shown in the above image the one of our project in process “Badak Pro” you can see the splash, login, Registration and home screen. We also have provided login and registration through social media account as it implies a very good marketing strategy.
My bookings/ History
Access map real-time
Front-end Search Service
Search by category-subcategory –manpower services
Search by name, experience, locality, area, city, country
Refine search / filter search
Advance Search Option.
Display Services
Display List of all services – manpower
Display list of service categories and its subcategories
Hire manpower
Booking/hire services
Search or select the manpower
Hire the manpower
Make online and offline payment
Add Address details
Cancel the bookings
Calendar management
Check available slot to book an appointment
In such kind of service providing apps, there are other things to be done like; Scheduling calendar, location, and Payment Procedures. To simplify more sharing with you another project we have working on “Khedmah” The project is for the client based in Oman.
Admin Control Panel
Backend panel i.e. Admin Control Panel includes lots of attractive & customized features like:
Easy to use admin interface
User Account Management
View/Delete User Account
Active/ De-active User
Reply to customer support request
Dashboard: Dashboard shows the number of counts
Total Number of a user registered
Total Number of orders
Total Number of today’s orders
Pending Orders list
Registered user details with their Name, Email, Address etc
View User details
Active / De active the user
Order Listing
View the order details
Change the order status
Cancel the appointment
Add/update/delete cancelation charge from backend
Loyalty Customer Program
Invoices
Customer wise invoice
Today’s invoice listing
Total number of invoices
Total revenue generated
Add Categories like Cleaning tool, Deep leaning, Bathroom cleaning, kitchen cleaning etc.
Add the amount category wise: For example
Adding Maids to a backend system
Backend User Role / Access Privileges
Banner Management
Manage CMS Pages
Payment gateway integration
Technologies (Language & Framework):
To develop such an application, Swift for iOS and Java for Android gives native experience.
Android Development: Android Studio Native Development
IOS Development: Swift
Laravel framework
PHP, CSS3, HTML5, JavaScript, JQuery
Database: MySQL
Hosting: Amazon Cloud
Things to Remember:
Design:
The design of an App matters a lot because an App's theme attracts a lot of visitors. As we know that the first impression is the last impression, so choosing a design is a very crucial task. Hiring Top Mobile App development company for designing an app will ease your efforts of continuous checking with services they are providing and how much benefit they are for increasing the success rate of your App.
Payment Gateway:
The most important thing that must be viewed prior to launching an App. Digital payment methods have become a lot easier to work within the past decade. Choosing a proper Payment Gateway enables to make payments directly from your app and also Facilitates users to pay directly using their credit cards and debit cards. Keeping an open option is always good, so another option of cash payment is add on to such application.
As both of our projects are from the Middle East, we prefer to use PayPal and PayFort. PayFort is available for merchants in United Arab Emirates, Egypt, Saudi Arabia, Jordan, Lebanon, and Qatar.
In-App Chat Experience:
Chat is one of the most important features which connect professionals and customers on a single platform and creates a very healthy communication channel between both parties. A third party chat enabler which can be integrated easily with apps and web can be used to create that experience. But then there is no guarantee that this third-party app will work successfully. So, instead of having developed your own built in-house chat will help a lot. There are many frameworks you can use to create an in-house chat.
Cost & Time:
The last question always is about pricing and time span. Well, It takes a little bit broad time span as the app comes with various complexities and layers and costing of such app approximately comes around 15,000 to 20,000 USD.